Financial Assistance Archives - CovaU Energy The Best Energy Provider in Australia - CovaU Energy Mon, 12 Aug 2024 05:19:10 +0000 en-AU hourly 1 https://staging.covau.com.au/wp-content/uploads/2021/06/cropped-covau-favicon-1-32x32.png Financial Assistance Archives - CovaU Energy 32 32 What financial assistance is available for me? https://staging.covau.com.au/docs/financial-assistance/what-financial-assistance-is-available-for-me/ Mon, 10 Jun 2024 00:32:02 +0000 http://CVU-admin-2024 Our specially-trained hardship staff can help advise you on the financial assistance available to fit your circumstance. You can call us at 1300 855 038 or visit our financial assistance page to know more about the options available for you.

The post What financial assistance is available for me? appeared first on CovaU Energy.

]]> Our specially-trained hardship staff can help advise you on the financial assistance available to fit your circumstance. You can call us at 1300 855 038 or visit our financial assistance page to know more about the options available for you.

The post What financial assistance is available for me? appeared first on CovaU Energy.

]]> I need more time to pay my bill, do you have payment extension program? https://staging.covau.com.au/docs/financial-assistance/i-need-more-time-to-pay-my-bill-do-you-have-payment-extension-program/ Mon, 10 Jun 2024 00:32:04 +0000 http://trizhiamarie We have flexible payment plans available with either weekly, fortnightly, or monthly scheduled payments based on your estimated energy usage for the next 12 months. This may help clear your arrears and stay on top of your new bills but if you just need a one-time adjustment, just call 1300 855 038 and request an […]

The post I need more time to pay my bill, do you have payment extension program? appeared first on CovaU Energy.

]]> We have flexible payment plans available with either weekly, fortnightly, or monthly scheduled payments based on your estimated energy usage for the next 12 months. This may help clear your arrears and stay on top of your new bills but if you just need a one-time adjustment, just call 1300 855 038 and request an invoice extension.

The post I need more time to pay my bill, do you have payment extension program? appeared first on CovaU Energy.

]]> I don’t think my current plan suits me, do you have a better offer? https://staging.covau.com.au/docs/financial-assistance/i-dont-think-my-current-plan-suits-me-do-you-have-a-better-offer/ Mon, 10 Jun 2024 00:32:04 +0000 http://trizhiamarie You may be eligible for a better offer based on your unique usage and meter tariff. Call us today on 1300 689 866 to explore what plan and meter options may be available for you.

The post I don’t think my current plan suits me, do you have a better offer? appeared first on CovaU Energy.

]]> You may be eligible for a better offer based on your unique usage and meter tariff. Call us today on 1300 689 866 to explore what plan and meter options may be available for you.

The post I don’t think my current plan suits me, do you have a better offer? appeared first on CovaU Energy.

]]> I’m worried about disconnection due to unpaid bills, do you have programs for people with financial difficulties like me? https://staging.covau.com.au/docs/financial-assistance/im-worried-about-disconnection-due-to-unpaid-bills-do-you-have-programs-for-people-with-financial-difficulties-like-me/ Mon, 10 Jun 2024 00:32:04 +0000 http://trizhiamarie If you need a more than a payment extension or installment plan to pay your bills due to job loss, illness, and other personal problems, the Knock to Stay Connected Program of Energy Charter might help. We can work with you to design a support program based on your unique situation. Visit the link to […]

The post I’m worried about disconnection due to unpaid bills, do you have programs for people with financial difficulties like me? appeared first on CovaU Energy.

]]> If you need a more than a payment extension or installment plan to pay your bills due to job loss, illness, and other personal problems, the Knock to Stay Connected Program of Energy Charter might help. We can work with you to design a support program based on your unique situation. Visit the link to know more or call us at 1300 689 866 to talk to our specially-trained hardship staff.

The post I’m worried about disconnection due to unpaid bills, do you have programs for people with financial difficulties like me? appeared first on CovaU Energy.

]]> How do I setup CentrePay? https://staging.covau.com.au/docs/financial-assistance/how-do-i-setup-centrepay/ Mon, 10 Jun 2024 00:32:03 +0000 http://CVU-admin-2024 You can setup Centre deductions for your CovaU Energy Account through your Centrelink online account. Click the link for a step-by-step guide. Here are the details that you’ll need for the setup: We can also help you in setting it up. Just call us at 1300 689 866 or chat with our customer support via […]

The post How do I setup CentrePay? appeared first on CovaU Energy.

]]> You can setup Centre deductions for your CovaU Energy Account through your Centrelink online account. Click the link for a step-by-step guide. Here are the details that you’ll need for the setup:

  • CovaU Energy Centrelink Reference Number (CRN) 555107110L
  • Service Provider: CovaU Energy
  • Your 12-digit CovaU Energy payment reference number (same as your BPAY reference number on your bill).

We can also help you in setting it up. Just call us at 1300 689 866 or chat with our customer support via live chat available 24/7.

The post How do I setup CentrePay? appeared first on CovaU Energy.

]]> What is National Energy Bill Relief Package? https://staging.covau.com.au/docs/financial-assistance/what-is-national-energy-bill-relief-package-2/ Mon, 10 Jun 2024 00:32:03 +0000 http://CVU-admin-2024 The Australian government is partnering with state and territory governments to provide up to $3 billion in electricity bill relief for eligible households and small businesses. Click the link to know more about the National Energy Bill Relief Package and the payment amounts by state.

The post What is National Energy Bill Relief Package? appeared first on CovaU Energy.

]]> The Australian government is partnering with state and territory governments to provide up to $3 billion in electricity bill relief for eligible households and small businesses. Click the link to know more about the National Energy Bill Relief Package and the payment amounts by state.

The post What is National Energy Bill Relief Package? appeared first on CovaU Energy.

]]>